Individualized Service Plan (ISP) Training

Developing the Individualized Service Plan (ISP): Meeting Resident Needs. A program for caregivers working in Virginia’s licensed assisted living facilities. Required by the Virginia Department of Social Services for staff that develop and supervise the development of the ISP.


At the end of this program you will be able to:


  • Read & interpret the Uniform Assessment Instrument (UAI).

  • Identify the Virginia licensing standards and regulations governing the completion and revision of the UAI and ISP.

  • Explain/Understand what is meant by the phrase, "Significant Change"

  • Discuss how ISPs can promote teamwork.

  • Identify resident needs from the UAI and other assessment resources.

  • Understand the difference between a diagnosis and a need.

  • Discuss ways to individualize an ISP.

  • Develop and use goal-oriented ISP’s for your residents.

  • Virginia Department of Social Services Curriculum.


The Private Pay Uniform Assessment Instrument Online Training is REQUIRED before taking this training. It can be accessed at this link:


Class Schedule:

Classes are from 8am-1pm

December 14, 2020

December 17, 2020

January 23, 2021

February 22, 2021

March 27, 2021

April 12, 2021

May 24, 2021

July 23, 2021

August 10, 2021

September 2, 2021

October 11, 2021

November 10, 2021

December 17, 2021

Registered ISP Trainer VCU Department of Gerontology.

Call to register:


Located at:

922 John Marshall Hwy

Front Royal, Va. 22630

© 2020 Empowering Health Education, LLC