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Individualized Service Plan (ISP) Training--Live Virtual through ZOOM

Developing the Individualized Service Plan (ISP): Meeting Resident Needs. A program for caregivers working in Virginia’s licensed assisted living facilities. Required by the Virginia Department of Social Services for staff that develop and supervise the development of the ISP.


The Private Pay Uniform Assessment Instrument Online Training is REQUIRED before taking this training. It can be accessed at this link: ADS1102 Private Pay UAI (     Please have the completion certificate available during class.

To register: Send me an email with your name and the class and date you would like to register for.  I will email you the Zoom link and needed materials. The student will need to sign Trainee Task Record and either scan (and email) or mail back to me after class. 

Course includes the fee for your certificate and ordering it from VCU Gerontology, it is emailed to you within 1-2 weeks. 

Location: Zoom Meeting




Class is from 10am-3pm

ISP Training is 1 day and available on the following days:

2024 Schedule:

June 6th

June 13th

July 3rd

July 11th

August 8th

August 15th

September 5th

September 12th

October 10th

October 17th

November 7th

November 14th

December 5th

December 12th

At the end of this program, you will be able to:


  • Read & interpret the Uniform Assessment Instrument (UAI).

  • Identify the Virginia licensing standards and regulations governing the completion and revision of the UAI and ISP.

  • Explain/Understand what is meant by the phrase, "Significant Change"

  • Discuss how ISPs can promote teamwork.

  • Identify resident needs from the UAI and other assessment resources.

  • Understand the difference between a diagnosis and a need.

  • Discuss ways to individualize an ISP.

  • Develop and use goal-oriented ISP’s for your residents.

  • Virginia Department of Social Services Curriculum.

Registered ISP Trainer VCU Department of Gerontology and the Virginia Department of Social Services.
Classes are non-refundable.
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