Individualized Service Plan (ISP) Training--Live Virtual through ZOOM

Developing the Individualized Service Plan (ISP): Meeting Resident Needs. A program for caregivers working in Virginia’s licensed assisted living facilities. Required by the Virginia Department of Social Services for staff that develop and supervise the development of the ISP.


The Private Pay Uniform Assessment Instrument Online Training is REQUIRED before taking this training. It can be accessed at this link: ADS1102 Private Pay UAI (     Please have the completion certificate available during class.

To register: Send me an email with your name and the class and date you would like to register for.  I will email you the Zoom link and needed materials. The student will need to sign Trainee Task Record and either scan (and email) or mail back to me after class. Please call if you have questions. 540-622-6464

I order your certificate from VCU Gerontology, it is emailed to you within 1-2 weeks. I order the certificate once I receive the signed Trainee Task Record.

Location: Zoom Meeting



Class is from 10am-3pm

ISP Training is 1 day and available on the following days:

July 23, 2021

August 10, 2021

September 17, 2021

October 11, 2021

November 10, 2021

December 17, 2021

January 24, 2022

At the end of this program you will be able to:


  • Read & interpret the Uniform Assessment Instrument (UAI).

  • Identify the Virginia licensing standards and regulations governing the completion and revision of the UAI and ISP.

  • Explain/Understand what is meant by the phrase, "Significant Change"

  • Discuss how ISPs can promote teamwork.

  • Identify resident needs from the UAI and other assessment resources.

  • Understand the difference between a diagnosis and a need.

  • Discuss ways to individualize an ISP.

  • Develop and use goal-oriented ISP’s for your residents.

  • Virginia Department of Social Services Curriculum.

Registered ISP Trainer VCU Department of Gerontology and the Virginia Department of Social Services.
Class must be cancelled 4 business days before class begins to receive a refund. A 4% processing fee will be deducted. If student is unable to receive a refund, they will be able to join the next available class.